Selection of properties managed by Hello Queenstown

We pride ourselves on our outstanding service to both our guests and our property owners.

With more than 165 properties in Queenstown, ranging from studio apartments up to gorgeous mansions, we can cater to all guest groups.

We have two properties in Airbnb's prestigious "Luxe" category, out of only nine Luxe properties in all of Queenstown.

We also have the highest number of "Guest Favorite" properties of any Holiday Home management company in Queenstown, with more than 50!

Here is a small selection of properties which are managed by Hello Queenstown:

Link to Airbnb page: https://www.airbnb.co.nz/rooms/1444593956294247801?

Link to Airbnb page: https://www.airbnb.co.nz/rooms/1422760458732857709?

Link to Airbnb page: https://www.airbnb.co.nz/rooms/1249032646496781900?

Link to Airbnb page: https://www.airbnb.co.nz/rooms/25218256?

Link to Airbnb page: https://www.airbnb.co.nz/rooms/44394813?

Link to Airbnb page: https://www.airbnb.co.nz/rooms/1051741567821122528?

Link to Airbnb page: https://www.airbnb.co.nz/rooms/1026088208551200849?

Link to Airbnb page: https://www.airbnb.co.nz/rooms/888467539066224858?

Link to Airbnb page: https://www.airbnb.co.nz/rooms/1105271599279992880?

Link to Airbnb page: https://www.airbnb.co.nz/rooms/1259182365685581535?

Link to Airbnb page: https://www.airbnb.co.nz/rooms/1308401148821880859?

Link to Airbnb page: https://www.airbnb.co.nz/rooms/1212713050229939871?

1. Hello Queenstown are integral to the success of my property’s performance. Fast communication and always friendly. Nothing is too much trouble. Savannah, Ash & team were incredibly helpful when setting the property up and they have gone on to prove themselves to be a very professional organisation.

L Tubridy - The Tiers

1. Savannah and Ash took over the management of my unit at Pounamu Building in September 2023. They have been very professional in their dealings with me. Any issues with the unit are promptly addressed and I am always kept in the loop. Their professional management meant the revenues from the unit has been healthy despite economic downturn.

Dr A Sathyendran - Pounamu

1. In the short period of time since Savannah, Ash, and the Hello Queenstown Team took over the management of my property; revenue has increased by a staggering 126%. More importantly, anytime there has been an issue with a guest or maintenance, the Team has always resolved it quickly and professionally.

David N Coppin - Pounamu

1. I have had a professional relationship with the ladies of Hello Queenstown for a couple of years.
   ​
   ​When they took over management of the my home complex, they got to work immediately. There was a general audit and inspection of every unit, looking for deferred maintenance, outdated amenities etc.
   ​
   ​They also quickly created a website with an owners’ portal permitting me to look at bookings, projected revenues and various metrics. I was able to book my own stay easily on the website.
   ​
   ​They built an airport lounge equivalent in Downtown Queenstown for all of their various guests, allowing people to rest their feet, store their shopping etc. Whenever I return to Queenstown, I am greeted pleasantly and addressed by my name.
   ​
   ​Whenever I have had any questions or concerns, they have been addressed quickly and professionally. I feel fortunate to have these ladies as stewards of my property.

Dr. D Stinson - Villa Del Lago

1. The working relationship we have with Savannah and Aisling has developed very well in the short time that Hello Queenstown has been involved with the Villa Del Lago apartments. In this time, we have found that the team has handled the site very well, with solid and efficient improvements to the appearance and technologies. The quarterly news updates have also been very useful to gauge how the villas and Queenstown tourism are performing. Moreover, we have seen an increase in both occupancy and revenue which is a bonus to our investment. We look forward to further innovations and continuing this professional partnership into the future.

Rex M Swindel-Hurst - Villa Del Lago

1. Last year when I was actively searching for a second Airbnb property in Queenstown I was surprised at the number of agents and owners who recommended Hello Queenstown, to the point that I decided I had to meet them before I left for home. Since that time, we have moved our existing unit to Hello Queenstown’s management, and added two more holiday rentals. Savannah and Ash have become an invaluable resource. Pre-purchase, they have provided income estimates, feedback on location and prices, and market intelligence. They have even completed a physical inspection on our behalf. That speaks to the level of trust in their judgement. Post purchase they have made sensible recommendations on how to smarten the property up, sourced new furniture, set rates to match demand, and provided the level of timely advice essential to a remote owner a remote owner. They have huge contacts and can source replacement items at better prices than we could. Previously, I was self-managing our unit, and with that came the inevitable late-night calls about tv reception, access etc, all having to be dealt with from the far North. Now all that is the responsibility of Hello Queenstown and we are on track to earn more under management, than under self-management. Equally important is that the decision makers are accessible. They have become trusted advisers. On top of all this they are just good people. I recommend them highly to any owner who wants to get the best out of their investment.

Peter Sullivan - Residence Du Lac, Beacon Resort

7. Hello Queenstown has managed my apartment in Queenstown since May 2024. They have generated high
​ occupancy for short-term bookings and looked after guests well. Savannah and Ash run a highly professional
​ team who provide very efficient and customer-friendly services at keen cost. I have been totally happy with
​ them.

V. Lukins - The Lodges

8. Savannah & the Team at Hello Queenstown are great to deal with. Any request we may have is dealt with in a
​ helpful & friendly manner. Savannah's personal approach has given us great confidence in dealing with her &
​ the team.

Susan & Geoff Smith - Goldfield Heights

• 9. Savannah and Ash do an excellent job of managing our townhouse unit. We have very happy guests and are achieving healthy returns, reflecting good bookings and good management. We particularly value the sophisticated and comprehensive range of services they offer to take care of our unit, and our guests, which is important to us as long-distance owners. We are confident our unit is in very good hands.

A La Grange - The Lodges

10. I have been with Hello Queenstown for the past eight years, and I couldn't be more satisfied with their service. Their team consistently delivers exceptional property management, ensuring my property maintains high occupancy rates. They are incredibly responsive, always addressing any concerns or queries promptly and professionally. Their dedication and expertise have made my experience as a property owner seamless and stress-free. I highly recommend Hello Queenstown to anyone seeking reliable and efficient property management services.

Victoria Tavendale - Lakeside Apartments

1. After struggling to renovate and setup my property as an Air BnB myself, I was given the contact details for Savannah and the Hello Queenstown team. They assisted with every aspect of getting the property prepared, styled and photographed.
   ​Once the property was ready, Savannah, Ash and the Team managed every aspect and made the process seamless. I could not recommend them enough, and look forward to working with them into the future.

Todd Tracey - Fernhill

12. Working with Hello Queenstown has been a fantastic experience from start to finish—their service is seamless and professional. Communication has been excellent throughout, making short-term rental management completely stress-free.

Stephen Hebbend – Kelvin Heights

With 165 properties under management, and to consistently achieve 5-star reviews, it's vital that we control our own cleaning service.

We started Fresh'N'Bright cleaning service in 2025 and quickly grew it to be one of the largest cleaning companies in Queenstown, with 40 staff and 15 vans.

Our cleaning team only clean the Hello Queenstown properties and their results speak for themselves.

Poor cleaning is the number one reason why guests will give bad reviews... so it's critical that our cleaning is impeccable!

We pride ourselves on delivering outstanding cleaning results.

Clean linen and toilet paper are the two items guests can not live without!

There is one large scale industrial linen laundry in Queenstown, and four small operators.

They have a strangle hold on the entire town, and given the high importance of high quality linen, towels and bathrobes, it is vital that we control the Supply, Quality and Price of our linen.

To ensure that we can have full control over our linen services, Savannah Jackson has purchased a 3,665 square meter industrial lot at 27 Industrial Place, Queenstown. She settles on the site on July 1st, 2026.

We will build a 2,000 sqm, state-of-the-art Industrial Linen laundry on the site.

The laundry will be:

• Environmentall friendly
• Fully Electric
• Highly efficient and automated
• Focused on delivering exceptional and preferred services to all Hello Queenstown properties